77jili Privacy Policy — Your Data, Handled with Care

When you register an account on the 77jili platform, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment details. This information is necessary to create and manage your account, verify your identity, and process deposits and withdrawals in Philippine pesos. We may also ask for a government-issued ID or other supporting documents when carrying out identity verification checks required under Philippine law. Any additional information you voluntarily provide when contacting our support team — such as details about a transaction query or a responsible gaming request — is also collected and stored securely. You are responsible for ensuring that the information you provide is accurate and up to date, and you can request corrections at any time. We do not collect more information than is reasonably necessary for the purposes described in this policy. Providing false or misleading information during registration or verification is a breach of our Terms and Conditions.

When you use the 77jili platform — whether on a mobile device or desktop browser — we automatically collect certain technical and behavioural data to help us operate and improve the service. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and the actions you take within the platform such as games played and bets placed. We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with the platform so we can make it better. This data is collected in aggregate and is used for platform performance monitoring, fraud detection, and compliance purposes. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the platform functions on your device. We do not use this automatically collected data to build advertising profiles or sell it to third-party marketers. All technical data is handled in accordance with the Philippine Data Privacy Act of 2012.

The personal information we collect is used to provide, maintain, and improve the 77jili platform and the services available to players in the Philippines. Specifically, we use your data to process account registrations and logins, verify your identity, handle deposits and withdrawals, investigate suspicious activity, and respond to support requests. We also use your information to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming requirements applicable in the Philippines. Where you have opted in, we may use your contact details to send you information about promotions or platform updates — you can opt out of these communications at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold, rented, or traded to third parties for their own marketing purposes. All processing activities are carried out on a lawful basis as defined under the Philippine Data Privacy Act.

77jili does not sell or share your personal information with third parties for commercial purposes. However, there are limited circumstances in which we may disclose your data to trusted partners or authorities. We share information with payment processors and financial institutions solely to facilitate deposits and withdrawals in Philippine pesos, and only to the extent necessary to complete those transactions. We may also share data with identity verification providers who assist us in meeting our legal obligations under Philippine law. Where required by a court order, regulatory authority, or law enforcement agency in the Philippines, we will disclose account information as legally required. Any third-party service providers we work with are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We do not transfer your personal data outside the Philippines without ensuring that adequate data protection safeguards are in place.

We take the security of your personal and financial information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 77jili platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on protected servers. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all personnel handling personal data are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. You can help keep your account secure by using a strong, unique password and logging out of your account when using shared devices. If you suspect any unauthorised access to your account, contact us immediately through the details on the FAQ page.

As a player based in the Philippines, you have rights over your personal data under the Philippine Data Privacy Act of 2012, and we are committed to honouring those rights. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data in specific circumstances. To exercise any of these rights, you can contact us using the email address listed in the footer of this page — we will respond to all valid requests within a reasonable timeframe. Please note that some requests may be subject to legal or regulatory limitations, for example where we are required to retain certain records for compliance purposes. If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.